How can we help?
Frequently asked questions and contact info. Reply within 24 hours.
Frequently asked questions
Still stuck? Email hello@atmosmotion.com.
How do I get my wallpapers after purchase?↓
After checkout, Paddle sends a confirmation email and we dispatch a magic download link to your inbox automatically. The link is valid for 7 days. You can re-request it anytime from the /download portal, or email hello@atmosmotion.com with your order ID.
What devices do these work on?↓
iPhone 12 and later on iOS 17+ or newer for Depth Effect and Dynamic Island support. Static wallpapers work on iPhone 11 and later. Android is not supported.
Are these Live Photos or videos?↓
Motion packs ship as MP4 files. iOS does not natively set MP4 as a Live Wallpaper, so we recommend the free intoLive app to convert MP4 → Live Photo before setting. Static packs ship as PNG. The bplist Live Photo container format is a potential future option — see our roadmap.
Can I share these with friends?↓
No — your license is for personal use only. Send them to to buy their own pack. Sharing the download link or the files is a license violation.
Can I use these for my YouTube intro, Twitch overlay, or client work?↓
No. The license covers personal display on your own devices only — not commercial use, broadcast, or client deliverables. If you need a commercial license, email hello@atmosmotion.com.
Do you offer refunds?↓
See our Refund Policy at /refund-policy for the full terms. tl;dr: we cover duplicate orders and verified technical issues (e.g. corrupted files). Change-of-mind refunds are not offered on digital goods.
What's your IP stance on anime characters?↓
These are AI-generated derivative works intended for personal-use wallpapers. We are not licensed by anime rights-holders (Toei, ufotable, MAPPA, etc.). Buyers assume full responsibility for personal display on their own devices. See our License page at /license for details.
How do I re-send the download link?↓
Visit /download/[your-token] — there is a re-send form on that page. If you no longer have the token, email hello@atmosmotion.com with your Paddle order ID and we will resend immediately.
Do you sell single wallpapers or only packs?↓
Both. Packs are intro-priced bundles of 8 or 16 wallpapers. Individual wallpapers are $4.99 each. Browse everything at /packs or the main gallery.
When are new packs released?↓
Roughly monthly. We announce new drops on Instagram and TikTok first — follow us there to catch launch pricing. No email newsletter yet.
Still stuck?
Email hello@atmosmotion.com — most replies within 24 hours.